Refund policy

Refund & Return Policy

Because each item is handmade to order, we do not accept returns or exchanges unless the item arrives damaged or defective.

Please read before purchasing:

• All items are handmade — small imperfections may occur and make each piece unique.

• Colors, glitter placement, and design details may vary slightly from photos.

• Care instructions must be followed to maintain the quality of your item.

Damaged or Incorrect Orders

If your item arrives damaged or you receive the wrong product:

• Contact us within 48 hours of delivery

• Include clear photos of the item and packaging

• We will work with you to provide a replacement or solution. 

Non-Refundable Situations

We cannot offer refunds or replacements for:

• Damage caused by dishwasher, microwave, soaking, dropping, or improper care

• Normal wear and tear

• Buyer’s remorse or incorrect size choice

• Minor handmade variations

Shipping Issues

Once an order has shipped, we are not responsible for carrier delays. Please ensure your shipping address is correct at checkout.

You’ll have to file a claim with the carrier reach out and I can help with documentation if needed.

I’m always happy to help if I can. 

By placing an order, you agree to these shop policies.

👉 Please read all care instructions before use — improper care may void replacement eligibility.